Once you confirm order, you can receive your order within 48hours

for urgent order, we can deliver to you within 2-4hours but you should get contact with whatsapp customer service for confirm

Actually we don’t support costomer collect an order.

Payment is via cash on delivery.
Reminder: we cant accept credit/debit card payment on delivery

We are an online shop only we do not allow customer visits.

To cancel an order simply text customer service for cancel or when the delivery driver calls you, let him know that you wish to cancel. There are no cancellation charges.

Possibly, please leave us an email wit details and we will do what we can to find it for you.

For returns please contact with whatsapp: +447488885022 customer sevice or send E-mail: lovetoysdubai@gmail.com. Kindly note that we do not accept returns for opened or used items. If the box is opened we will not accept returns.

Yes the process is discreet, we only accept cash payments so there will be nothing on your bank statement and the driver is instructed to not announce/communicate anything that he is delivering.

Yes we charge a small fee for delivery to cover our costs.

Any products that you have purchased from our site will be delivered to you,we have 3 different shipping methods to choose from:

1.expedited shipping 2-4hours.
2.sameday shipping.
3.in 48hours of placing the orders!